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Floor Manager – IT

31 May 2022


  • Gr. 12;
  • Computer Literate MS Office Suite;
  •  A+ and N+ Certification / Diploma in Information Technology;
  • Must be fluent in Tswana and English;
  • 2 – 3 years working experience in a desktop / IT support environment;
  • Have a pleasant, patient and friendly attitude;
  • Good knowledge of internet security and data privacy principles;
  • Strong decision making and analytical abilities;
  • In depth understanding of diverse computer systems and networks;
  • Excellent diagnostic and problem solving skills;
  • Excellent communication skills both written and verbal;
  • Possess a strong work ethic and team player mentality;

Duties may include:

  • Installation of Hardware and Software;
  • Fixing of Server problems when necessary;
  • Fixing of database problems when necessary;
  • Setting up workstations with computers and necessary peripheral devices;
  • Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality;
  • Installing and configuring appropriate software and functions according to specifications;
  • Develop and maintain local networks in ways that optimize performance;
  • Ensure security and privacy of networks and computer systems;
  • Provide orientation and guidance to users on how to operate new software and computer equipment;
  • Organize and schedule upgrades and maintenance without deterring others from completing their work;
  • Provide Desktop Support when necessary;
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)



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